US Customs Brokerage: Introduction

IB1u – Introduction to Customs Brokerage (US) Online Training

This class is intended for importer personnel who need to learn the fundamentals of the US import process and the functions of a customs broker. It’s also ideal for new employees wishing to gain quick awareness of company services for non-operational job assignments (e.g., accounting, HR, IT and other business support positions).

This introductory course can be completed in 14 hours or less.

Note: For entry-level forwarder personnel hired or transferred into operational positions, more in-depth training may be needed. See course IF1u—Introduction to International Forwarding (US). For more operationally oriented courses, click here for Air Forwarding Training or here for Ocean Forwarding Training.

Click here to view a summary of course topics
  • Introduction to the CBP; Overview of US Import Process
  • Introduction to Importers and Customs Brokers
  • Imported Goods Subject to US Regulatory Controls/Restrictions
  • Relationship Between Broker and Importer
  • Broker Relationships with Transportation Carriers & Other Service Providers
  • Broker “Customs Business” Type Services and Fees (Typical)
  • Customs Broker Role in the Cargo Transportation Process
  • Customs Brokerage—Part of Supply Chain Logistics
  • Advancing Funds on Behalf of Importer; Credit Controls
  • Services Beyond Traditional Customs Brokerage
  • The Customs Broker-Importer Relationship; Client Satisfaction & Communication
  • Customs Broker Work Group Organization
  • Customs Broker “Responsible Supervision”
  • Click here to view a detailed class syllabus


Study Time (Hrs):

CE Credits:

Course Fee:

13.75 N/A $255
NOTE: You will be prompted to Register if you have not already done so. If you already have a login, please click “Proceed to Enrollment” on the next screen.
Why choose online training with DB Schenker?
Our interactive, up-to-date online training classes make learning easy and are designed by the best certified instructors in the business. With DB Schenker online training, you can:

  • Get up-to-date & in compliance with latest information & regulations
  • Learn at your own pace and at your convenience, wherever you are, 24/7
  • Save time & money compared to in-person and on-site training
  • Convenient online ordering & instant Certificate of Completion
  • Earn CE credits — course completions are automatically reported to the NCBFAA when you enter your CCS/CES ID

Our courses are self-paced and offer instant proof of completion — no waiting for days or weeks for the mail to arrive — and are available on your desktop, laptop, or smart device, wherever you are, 24/7.

Ready to take your career to the next level?

Sign up for DB Schenker Online Training today!

Need CE credits? Learn how to get credits added automatically
For those who are already a Certified Customs Specialist (CCS) or a Certified Export Specialist (CES) registered with the NCBFAA, provide us with your CCS/CES ID number and you will automatically get continuing education credits upon the successful completion of a qualified course. To get your CE credits, follow these easy steps:

  1. Register for DB Schenker online training (if you haven’t already done so)
  2. Login with your user name and password, and you will be directed to your “My Page” section.
  3. Select “Update user record” on the right, enter your CCS or CES number in the “NCBFAA ID” field, and click Submit Update.

That’s it! Once you’re signed up, we’ll automatically send any CE credits you earn directly to the NCBFAA!


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